What is the most important KPI for physical therapy clinics?

A key performance indicator (KPI) is a means of measuring the success or overall performance of a business, its employees, or how goals are being achieved within the company. Key performance indicators are metrics that can be used in several different spheres of a physical therapy company, like finances, operations and strategy.  If you’re a […]

3 thoughtful gifts to buy the physical therapists who work in your clinic

Gift-giving can be a great way to boost morale around the office and create a sense of comradery, which can ultimately make the work atmosphere around your clinic more enjoyable. Thinking of getting your physical therapy staff something in recognition of their hard work and dedication to your practice? Maybe it’s a holiday or you’re […]

3 physical therapy practice management tips to help you run a more efficient business

Running a physical therapy practice is no small feat. It requires attention on many fronts, and if you don’t know which areas to streamline, your business could suffer. That’s why it’s important to take note of as many ideas and tips as you can. This will improve your overall physical therapy practice management for the […]

What’s the best way to handle patient cancellations as a physical therapist?

You’ve recently logged a patient into your system for an appointment at your clinic. Then, you get a call from that patient a few days later and they ask if they can cancel their appointment. What next? There are various ways a clinic can handle patient cancellations. To learn about how clinics can choose to […]

Front desk hiring: 3 qualities to look for in administrative staff

A good administrative staff can make or break your physical therapy clinic. If you’re a clinic owner looking to hire some new front desk talent, there are a couple of things you should consider before making a hiring decision. If you’re struggling with making decisions, here are a few qualities to look for in your […]

3 tips for designing your clinic’s vacation and sick leave policy

Building a vacation and sick leave policy for your physical therapy clinic can be tricky, especially if you’re just getting started. These types of policies are important to integrate into your practice to improve employee satisfaction and efficiency. Here are a few tips for you to keep in mind while crafting your policy.  3 tips […]

3 strategies for improving physical therapy patient retention

If you’re a physical therapy practice owner, you’ll likely want to know how you can retain your physical therapy patients. Regular visits from patients can ensure a steady flow of income and can build patient loyalty. According to research, about 70% of patients stop attending physical therapy appointments before the recommended date. Patient cancellations can […]

4 ways to improve employee engagement and retention in your PT clinic

For physical therapy owners, just as it is for any business owner, improving employee engagement and retention rates is vital. It helps ensure that your practice isn’t losing money and efficiency on hiring and training new employees, only to have them decide to move on. Happy employees can make for a thriving business. Here are […]

The value of a physical therapy mentorship program

A mentor can be a valuable resource for any physical therapy clinic. Mentorship programs can help shape a new physical therapy graduate who has recently started working at your practice. They are instrumental in helping sharpen your team’s workplace skills and expertise.  If you’re a physical therapy clinic owner considering implementing a mentorship program at […]

How to improve patient satisfaction scores with better physical therapy services

Hospital-based physical therapy helps patients who are dealing with a wide range of issues find improved functioning and increased range of motion at a critical phase of the recovery process. By receiving inpatient physical therapy, people staying at a hospital can get a jump on the healing process, which can often lead to better outcomes. […]

14 reasons that front office employees are critical to outpatient physical therapy clinics’ success

Physical therapists are experts who are specifically trained to help individuals improve and restore mobility. Physical therapists need a team of administrative professionals to work behind the scenes to ensure that patients have an awesome experience. Your front desk staff can make or break a patient’s first impression (and next impressions) of your clinic, which […]

M&A or partnership: Which is right for your physical therapy business?

If you’re a physical therapy practice interested in undertaking a partnership, you should know the difference between a mergers and acquisitions (M&A) partnership and a general partnership. Both are forms of partnership in business, but one is more formal than the other. Mergers and acquisitions is the more formal of the two and is considered […]