Front desk hiring: 3 qualities to look for in administrative staff

A good administrative staff can make or break your physical therapy clinic. If you’re a clinic owner looking to hire some new front desk talent, there are a couple of things you should consider before making a hiring decision. If you’re struggling with making decisions, here are a few qualities to look for in your […]

3 tips for designing your clinic’s vacation and sick leave policy

Building a vacation and sick leave policy for your physical therapy clinic can be tricky, especially if you’re just getting started. These types of policies are important to integrate into your practice to improve employee satisfaction and efficiency. Here are a few tips for you to keep in mind while crafting your policy.  3 tips […]

3 strategies for improving physical therapy patient retention

If you’re a physical therapy practice owner, you’ll likely want to know how you can retain your physical therapy patients. Regular visits from patients can ensure a steady flow of income and can build patient loyalty. According to research, about 70% of patients stop attending physical therapy appointments before the recommended date. Patient cancellations can […]

4 ways to improve employee engagement and retention in your PT clinic

For physical therapy owners, just as it is for any business owner, improving employee engagement and retention rates is vital. It helps ensure that your practice isn’t losing money and efficiency on hiring and training new employees, only to have them decide to move on. Happy employees can make for a thriving business. Here are […]

The value of a physical therapy mentorship program

A mentor can be a valuable resource for any physical therapy clinic. Mentorship programs can help shape a new physical therapy graduate who has recently started working at your practice. They are instrumental in helping sharpen your team’s workplace skills and expertise.  If you’re a physical therapy clinic owner considering implementing a mentorship program at […]

How to improve patient satisfaction scores with better physical therapy services

Hospital-based physical therapy helps patients who are dealing with a wide range of issues find improved functioning and increased range of motion at a critical phase of the recovery process. By receiving inpatient physical therapy, people staying at a hospital can get a jump on the healing process, which can often lead to better outcomes. […]

14 reasons that front office employees are critical to outpatient physical therapy clinics’ success

Physical therapists are experts who are specifically trained to help individuals improve and restore mobility. Physical therapists need a team of administrative professionals to work behind the scenes to ensure that patients have an awesome experience. Your front desk staff can make or break a patient’s first impression (and next impressions) of your clinic, which […]

M&A or partnership: Which is right for your physical therapy business?

If you’re a physical therapy practice interested in undertaking a partnership, you should know the difference between a mergers and acquisitions (M&A) partnership and a general partnership. Both are forms of partnership in business, but one is more formal than the other. Mergers and acquisitions is the more formal of the two and is considered […]

3 ways to increase patient compliance in your physical therapy business

Every physical therapy clinic has its share of patients who, no matter what you try, always seem to be slacking on their part of the treatment process. This part of being a health care provider is inevitable. Fortunately, barriers of this nature can be remedied by taking a few extra steps to improve patient compliance. […]

What to ask on your physical therapy patient satisfaction surveys

For physical therapy practice owners, as with all business owners, patient satisfaction is one of your business’s most important components. In fact, patient satisfaction is often associated with the quality of the health care provided to patients. One of the several ways a physical therapy practice owner could measure their patient’s satisfaction levels overall is […]

SEO for physiotherapy businesses

Search engine optimization (SEO) is a process that involves a website getting increased clicks or views, called traffic. This increased volume of traffic can ultimately improve the website’s ranking on internet search engines like Google. When a website has a high ranking amount of traffic, it’s more likely to be featured among the first sites […]

Physical therapy for musicians: What you should know

Playing music is a very physical activity. When you strum on a guitar or pluck away at the piano, you activate many parts of your musculoskeletal system. Just like a seasoned athlete will start to feel the effects of all that hard work over time, musicians may start to feel aches and pains in their […]