For physical therapy practice owners, as with all business owners, patient satisfaction is one of your business's most important components. In fact, patient satisfaction is often associated with the quality of the health care provided to patients.
One of the several ways a physical therapy practice owner could measure their patient's satisfaction levels overall is to ask their patients to complete a satisfaction survey. If you're not sure exactly what your survey should look like, read our guidance below.
What are some examples of questions to ask on your patient satisfaction survey?
- Do you feel that your care provider could empathize with your physical needs?
- How satisfied were you with the time you spent in the waiting room before receiving care?
- Did our team answer all of your questions to the best of their ability?
- How did you find the process of booking your appointment? Was it easy?
- How likely are you to recommend us to a friend or family member?
- How can we improve?
Why your physical therapy practice can benefit from your patient satisfaction surveys
Patient satisfaction surveys are a great opportunity for physical therapy clinic owners to learn about what their patients want to see more or less of. Collecting this type of information can contribute to improving patient experience, which over time, will bolster your practice's reputation for providing high-quality care. As a clinic owner, you can make more informed business decisions based on the data compiled from these surveys and even use the data as a benchmark against your competition.
Alliance PTP wants to help satisfy your physical therapy patients
At Alliance Physical Therapy Partners, we know that partnership means creating something that is larger than the sum of its parts. We're proud to bring together physical therapy clinics around the country to help people get the high-quality treatment they're looking for. Want to learn more about joining Alliance PTP's growing list of partners? You can read more on our page for practice owners here.
Contact our team today for more information about how we can help your practice or how you can join our partnership in care.