Carolina Strong Physical Therapy

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Carolina Strong Physical Therapy prides itself on convenient, comprehensive, and compassionate physical therapy. The owners, Michael (Mike) and Kelly Payne, along with their qualified staff, will assist you in attaining your goals through one-hour individualized treatment sessions. Their experience is in orthopedics including total joint replacements, ACL repairs, rotator cuff repairs, lumbar and cervical fusions, sports and overuse injuries, general neck and back pain, balance impairments, stroke rehabilitation, vertigo, Parkinson’s Disease and osteoporosis management. Their facilities are well designed offering individual treatment rooms for each physical therapist and a gym for strength, balance and endurance training. Carolina Strong physical therapists are passionate about physical therapy and look forward to assisting you in alleviating your pain and achieving your goals on the path to good health and wellness.

What to do before your first appointment

Make a list of questions that you want to discuss on your first visit.
List signs and symptoms that can be of importance to the therapist.
Have in writing key past medical history, previous treatments, current medications and other important information.
Please call our office to verify your insurance benefits.
Arrive 15 minutes early for your first appointment.
Bring with you a copy of your insurance card and a photo ID.
Fill out new patient paperwork, if possible.

What to expect during your first appointment

You will register with our friendly front office staff. They will help you navigate the insurance process and treatment program so you can focus on your recovery.
You will be asked to fill out new patient paperwork, if you have not already done so.
You will meet with your physical therapist for the initial evaluation.
During the evaluation your therapist will ask questions about your medical history, current pain or injury. Please answer them as best you can. Open communication helps us understand your problem.
Your movement, strength, coordination and much more will be evaluated. Our purpose is to help you, so please make sure you communicate to your therapist if anything is hurting or bothering you during the examination.
Your therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. They will discuss the recommendations with you.
There will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.
You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist. We offer many convenient appointment times; however, prime times can become busy, so it is best to book ahead as much as possible.
Your therapist will write up their findings and treatment plan to submit to your referring physician or other medical professionals you choose.
If you have any questions at any time, please don’t hesitate to call. We want to ensure your satisfaction and full recovery.