Got money from the CARES Act Provider Relief Fund? You could be giving it back if you didn’t meet reporting requirements

The COVID-19 pandemic has had a dramatic impact on health care providers and health care costs all over the world. In the United States alone, health care costs skyrocketed to...

Key Questions Practice Owners Should Ask to Find the Right Partner

As a practice owner, you put extensive time, blood, sweat, and likely tears into building your practice over the years. Deciding to sell your practice is, without a doubt, a...

Taking Advantage of Economies of Scale: A Guide for the Physical Therapy Industry

First and foremost, a business striving to maximize growth must create economies of scale to achieve its goals. Economics of scale occur when operational efficiencies are implemented that make the...

What challenges do small practices face when trying to build a high-performing PT team?

It’s becoming increasingly important for small practices to use the same best practices as large practices as the landscape of physical therapy continues to evolve. Your patient experience, hiring practices...

14 reasons that front office employees are critical to outpatient physical therapy clinics’ success

Physical therapists are experts who are specifically trained to help individuals improve and restore mobility. Physical therapists need a team of administrative professionals to work behind the scenes to ensure...

What Could be Worse than Terminating an Employee?

I used to think the hardest task a manager had to perform was terminating an employee as a result of their poor performance or inappropriate behaviors. It should never be...

The Key Factors Driving Patient Satisfaction

To grow the outpatient physical therapy business, we must understand what drives patient satisfaction. Satisfied patients are more likely to return to our clinics and recommend friends and family. Long...