You are offered two very different types of bicycles and you are asked to choose one. Which one would you decide to choose? The analogy of the two different bicycles is used here to describe two different employment scenarios for a clinician.
Thought Leadership
What Could be Worse than Terminating an Employee?
I used to think the hardest task a manager had to perform was terminating an employee as a result of their poor performance or inappropriate behaviors. Now I know that not terminating an employee that should be is a harder choice.
The Key Factors Driving Patient Satisfaction
To grow our business we must understand what drives patient satisfaction. Satisfied patients are more likely to return to our clinics and recommend friends and family.
Waste Not, Want Not
To be successful it is imperative that a business grows. The old saying grow or die certainly rings true for many businesses as the cost of operating increases year over year. I would suggest that good leaders strategize and manage growth.
Those Were the Days
One of my first jobs after graduating as a Physiotherapist was working in an occupational health clinic at a large car assembly plant in the United Kingdom. There were over 10,000 employees working at the assembly plant when I arrived, many having spent their entire working life employed by the company and at the same location.
Needs, Wants and the WOW
Over the course of my clinical career, I have experienced the transformation of healthcare delivery from one that has been primarily transactional in nature to one that strives to embrace the concept of consumerism and delivering not only a satisfactory clinical outcome but an exceptional patient experience.
Balancing Consumer Needs with Healthcare Provider Expectations
Many years ago I worked in a physician office as a physical therapist. Each day, the medical practice would schedule patients at every fifteen minutes interval from 10 am onward for the physician. As in any physician office, upon the arrival of the patient, they would be escorted to a private treatment room and basic history and vital signs taken by a medical assistant.
Are You Waiting for the Bus?
Are You Waiting for the Bus? Thought Leadership: From the CEO's Desk Richard Leaver, Alliance PTP CEO - Due to working as a physical therapist for more than 20 years, I've had the opportunity to work with a diverse workforce in numerous specialties and various...
Leveraging Technology to Drive Success in the Outpatient PT Space
Leveraging Technology to Drive Success in the Outpatient PT Space Thought Leadership from the CEO's Desk Richard Leaver, Alliance PTP CEO - Where there are threats there are opportunities. Depending upon your perspective, virtual musculoskeletal (MSK) providers are...