In this podcast titled, “Outpatient Physical Therapy By The Numbers (Part 1)” we speak to Patrick Slotman. Patrick currently serves as Vice President of Clinical Operations at Alliance Physical Therapy Partners, a leader in outpatient physical therapy.
Our discussion with Patrick focuses on:
-What are KPIs and how they vary between providers and geography
-How metrics and KPIs can help in the success of the clinic
-Different types of clinic operational metrics and benchmark values
-The link between KPIs, clinical outcomes and patient satisfaction
-The mismatch between perception and reality of performance
Part of the Agile&Me: A Physical Therapy Leadership podcast series. The podcast series has been devised by Alliance Physical Therapy Partners to help educate and inform emerging and experienced therapy leaders about various topics relevant to outpatient therapy services.