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Contract Therapy

Inpatient hospital rehab

Four reasons it’s important to provide excellent inpatient rehab at your hospital

By | Blog, Contract Therapy

Today, patients have more options than ever before for physical therapy and rehab, including specialized inpatient facilities and outpatient clinics. This means as a hospital leader, it can be increasingly challenging to run a high-performing inpatient physical therapy and rehab program in this competitive environment.

However, excellent inpatient physical therapy provides numerous benefits for both your patients and hospital. This is why so many successful inpatient hospital programs partner with a dedicated organization that supports them with knowledge and resources they need. The right physical therapy and rehab partner can help your hospital deliver the care your patients need.

How inpatient physical therapy and rehab helps your patients and hospital

To help clarify exactly why your hospital’s inpatient physical therapy program is so important, here are four big benefits that the right partner can help you achieve:

  1. It helps the early recovery process — Whether it’s post-surgical rehab or recovering from a stroke, the sooner that patients can begin to regain function and mobility, the better. 
  2. It can increase patient satisfaction Studies show that patients who receive physical therapy are satisfied with their care and outcomes. 
  3. It can lower costly readmissions — In the current regulatory climate, readmissions can be costly for your hospital. There is evidence that physical therapy and rehabilitation can help hospitals lower their readmission rate. 
  4. It can be a positive contributor to your bottom line — An efficiently run physical therapy and rehab department can lead to increased reimbursements and decreased overhead, becoming a positive contributor to your hospital.

Alliance Physical Therapy Partners takes a highly collaborative approach to working with hospitals to deliver exceptional inpatient therapy and rehab that scales to any size hospital and budget. 

A physical therapy and rehabilitation partner you can trust

Alliance has more than 50 years of industry experience that we’re proud to bring to the table. Our approach is built on delivering the highest level of patient care that helps hospital partners get the full benefits that excellent inpatient rehab can offer. Ready to take your program to the next level? Contact us today and schedule an in-depth assessment with our experts. 

Patient satisfaction

Improving patient satisfaction with a physical therapy partner

By | Blog, Contract Therapy, Physical Therapy Consulting Services

For modern hospitals, patient satisfaction plays a more important role than ever before. Aside from the obvious need to ensure that patients are at the center of the care process and are truly satisfied with their treatment, patient satisfaction ratings are also becoming increasingly important in today’s regulatory and reimbursement environment. Hospital leaders looking to increase patient satisfaction should see measures taken to improve the patient experience as an investment just as much as it is a core part of good health care. 

Having a strong physical therapy program is a key part of improving patient experience. A skilled, experienced and patient-focused therapy team helps promote healing and the restoration of basic functions as early as possible in the treatment process. If you’re a hospital leader who is looking to improve your patient experience, a physical therapy partner can help optimize your program and better position your hospital to improve patient satisfaction. 

How working with a dedicated partner increases patient satisfaction

The right partner can help you take the following steps to improve your hospital’s physical therapy department to the benefit of your patients: 

  • Expand your service offerings — Patients who receive the latest forms of physical therapy can have a better chance of a swift and lasting recovery. A partner can help you expand your treatment offerings to help a wider range of patients. 
  • Work more efficiently — Streamlining your team’s workflow helps you deliver care to more patients and shows that you respect their time and need for treatment. 
  • Increase learning and development — From patient care improvement modules to regulatory compliance, a partner can help ensure that your team is fully trained and patient focused. 
  • Attract the best talent — The right physical therapy partner can help you gain access to top talent networks and build a high-performing team that delivers long-term patient satisfaction. 

When your hospital joins with Alliance Physical Therapy Partners, you can expect an unparalleled commitment to patient satisfaction and a fully custom-tailored plan designed to reach your goals. 

Reach out to the physical therapy patient satisfaction experts today

The experts at Alliance will work with you to identify your hospital’s biggest opportunities to optimize your physical therapy program for higher patient satisfaction. We’re proud of our decades of proven success and long-term relationships with a growing network of hospitals. Contact us today to schedule an assessment with one of our consultants.

how to reduce overtime in health care

How to reduce overtime for therapy service providers in hospitals

By | Blog, Contract Therapy

While physical, speech and occupational therapy in a hospital is key to improving overall patient satisfaction, not all hospitals have the bandwidth to manage a team. The recruitment alone would increase your overhead expenses, and the manpower needed to administer schedules and coordinate services with physicians and nurses is more than what most smaller hospitals can leverage. What typically happens in these situations is that the team is understaffed and overworked, and the patients suffer because of it. 

Physical, speech and occupational therapy is often the last point of contact that a patient has on their treatment journey. So, if your staff is overworked and exhausted, your patients are going to notice. A recent study predicted that a lost patient due to dissatisfaction equates to roughly $200,000 in lost revenue during the lifetime of the one patient. Therefore, it benefits not only your therapists but also the long-term success of your hospital to make sure that your staff is not forced into overtime on a consistent basis. 

A therapy management services solution

By properly managing your patient therapy services department, you can reduce the risk of costly readmissions that threaten the stability of a small-budget operation. With Alliance Physical Therapy Partners, we can work with your team to implement and manage an outsourced team that adheres to your budget guidelines. 

Our therapy management services solution provides the following services to meet your operational challenges:

  • Auditing the performance of your current services and assessing the demand for future rehabilitation services
  • Determining the best strategy for growth and development, as well as measuring and tracking outcomes
  • Implanting leaders specialized in hospital rehabilitation programs
  • Staying ahead of regulatory changes and innovations and providing education as needed
  • Maintaining constant and effective communication with other hospital staff

Our team has more than 50 years of experience working with hospitals to implement successful rehabilitation programs to help increase patient satisfaction. To learn more about how our services can help reduce recruitment issues and decrease overtime needed to cover patient care, contact us today.

physical therapy consult

What can a therapy services consult do for my hospital?

By | Blog, Contract Therapy

Providing physical, speech and occupational therapy services in your hospital has been shown to improve the overall patient satisfaction rate of your hospital. And because patient satisfaction ratings are directly tied to the success of your hospital, it’s important to consider whether physical, speech and occupational therapy services are something you can include in your patient care. 

For many larger hospitals, an in-house rehabilitation team is a necessity. However, for smaller hospitals, the overhead cost and administration needed to manage an additional team is limited. Therefore, many smaller hospitals are faced with the choice of improving their patient satisfaction at the detriment of their profitability or continue at a lower satisfaction rate and risk long-term profit and stability loss. Neither option is flattering. 

The best of both worlds

Working with a therapy services consultant can help you find a solution that provides physical, speech and occupational therapy services to your patients without adding additional administrative and overhead costs. At Alliance Physical Therapy Partners, we have worked with hospitals for more than 50 years to find customized solutions to fit their needs. Our outsourced physical, speech and occupational therapy services offer the following benefits to smaller hospitals who are not able to hire an in-house team:

  • A greater comprehensive patient experience that will help improve your patient satisfaction rating
  • Reduced administrative costs by outsourcing labor
  • A strategic marketing plan designed to bring more patients to our partnered services
  • Immediate access to a proven system of work in the therapy space
  • Added resources for recruiting top talent therapists
  • Turnkey solution to growing market share and improving performance

We can schedule a consultation with your team to review your current patient journey and administrative/budget factors and help you find a solution to fit your specific needs. Contact us today to schedule an initial consultation with our Alliance PTP team.

improving patient satisfaction in healthcare

One proven strategy for improving patient satisfaction in health care

By | Blog, Contract Therapy

Patient satisfaction is directly tied to the success of a hospital. In a study conducted by the Journal of Cutaneous and Aesthetic Surgery, it was noted that patient behaviors when choosing a hospital for treatment mimicked consumer behavior patterns. It was also noted that patient satisfaction impacted the financial stability of the hospital through the following ways:

  • Satisfied patients will likely return for treatment throughout their lifetime, as well as refer friends and family to your hospital.
  • They are less vulnerable to price changes.
  • One lost patient due to a poor experience can equate to over $200,000 lost in the lifetime of the patient.
  • Satisfied patients are less likely to pursue malpractice lawsuits.

Despite the importance of patient satisfaction to the success of a hospital, many hospitals still struggle with improving their overall patient score. Often, this is due to a lack of manpower and resources to devote to correcting the areas in the hospital that matter most to patients, such as wait time, check-in experience and operational efficiency. 

Consider the overall patient journey

One of the best ways to improve your patient satisfaction score is to consider the comprehensive patient experience. Your hospital may be good at offering treatment to a patient, but are you there with the patient through the entire healing process? One big area where this falls short is in hospitals that do not have physical, speech and occupational therapy services on-site. 

Many patients require physical, speech and occupational therapy to rehabilitate after surgery, and we have proven stats that show an increase in overall patient satisfaction when you can walk with each patient through the rehabilitation process. If budget and administration limit your ability to hire an in-house team, consider using  to offer the same level of care to your patients for a lower overhead cost. 

Our team at Alliance Physical Therapy Partners has more than 50 years of experience partnering with hospitals to provide valuable outsourced therapy services. Talk to us today about how we can help you improve your overall patient satisfaction score without sacrificing your profit and administrative manpower. 

improving patient satisfaction

Why you should focus on improving patient satisfaction now

By | Blog, Contract Therapy

For years, hospitals have been considered a necessity. Patients don’t choose the hospital based on patient satisfaction — they choose it based on the nearest location in the event of an emergency. This type of thinking has led many hospitals to push patient satisfaction to the back burner while they move forward with new health care initiatives. 

In a study conducted by the Journal of Cutaneous and Aesthetic Surgery, patients are referred to as consumers based on the criteria on which they determine where to receive their hospital care. Factors such as wait time and hospital staff interactions were weighted in tandem with actual treatment received. In our current health care structure, most patients have three to four hospitals within a 30-minute drive of their home. So, when it comes to elective procedures or treatment that allows scheduling, patients will pick the hospital based on their overall patient satisfaction — not based solely on the services provided. 

How improving patient satisfaction will drive your revenue growth

Patient satisfaction is directly tied to hospital success. In that same study by the Journal of Cutaneous and Aesthetic Surgery, several success factors were determined by patient satisfaction, such as:

  1. Repeat business —Satisfied patients will likely return for elective procedures throughout their lifetime, as well as refer friends and family to your hospital.
  2. Loyalty to hospital/physician — Satisfied patients are less upset by fluctuations in health care pricing. “In a study conducted in Voluntary Hospitals of America, nearly 70% of patients were willing to pay more money if they had to consult a quality physician of their choice.”
  3. Increased profitability — It is estimated that losing one patient due to poor patient experience can result in over $200,000 in loss to the practice during the lifetime of the patient.
  4. Reduced risk of malpractice lawsuits — Satisfied patients are less likely to pursue malpractice lawsuits, thereby offering greater protection to your doctors and your financial stability.

Our team at Alliance Physical Therapy Practices has more than 50 years advising hospitals on how to improve overall patient satisfaction ratings and provide a comprehensive patient journey. We also provide outsourced therapy services to help smaller hospitals close the gap between patient treatment and the healing process. Contact us today to learn more about how we can help you improve your patient satisfaction rating with our partnered services.

outsourced therapy services

Three signs your hospital may benefit from outsourced therapy services

By | Blog, Contract Therapy, Outsourced Post-Op Rehab

Most large hospitals offer in-house physical, speech and occupational therapy services as part of a comprehensive patient journey. After all, you have helped the patient overcome the first part of treatment, whether that was surgery or recovery from a stroke or accident. You want to be there to help them through the next part, which is rehabilitating back to a functioning quality of life. 

However, there are several reasons why smaller hospitals are not able to provide outsourced therapy services, such as overhead expenses and administrative bandwidth to manage another section in the hospital. But that doesn’t mean that your patient journey has to be cut short. Partnering with a company that offers outsourced therapy services will allow you to continue rehabilitating your patients without sacrificing your overhead expenses or limited manpower. 

At Alliance Physical Therapy Partners (Alliance PTP), we have partnered with hospitals for over 50 years to bring outsourced therapy services to patients. We understand the hesitancies that you may have about outsourcing, but we have also seen the benefits in revenue and patient experience when these outsourced therapy services are utilized. Our outsourced physical, speech and occupational therapy provides solutions to the three most common issues that hospitals face when building an in-house rehabilitation team:

  1. Recruiting and hiring qualified and credentialed physical therapists can be difficult in certain regions, such as rural areas.
  1. Properly documenting and charting services provided, especially if other clinical staff such as nurses are performing rehabilitation duties.
  1. Physical, speech and occupational therapy also has a different set of regulatory expectations that require management to keep up with in order to stay compliant.

Our outsourced therapy services include a strategic marketing plan to help drive more patients to your door for our partnered services. It will also provide you with immediate access to our turnkey solution to growing market share and improving patient satisfaction.

To learn more about our outsourced therapy services, contact our team at Alliance PTP today.

outsourced physical therapist

Is a partner therapy services team right for your hospital?

By | Blog, Contract Therapy, Physical Therapy Consulting Services

Physical rehabilitation is a common service offered by hospitals to help patients heal after surgery, stroke or any other incident that has left their physical movement impaired. However, not all hospitals have the bandwidth to provide a robust in-house physical, speech and occupational therapy service due to budget and administrative limitations. If your hospital falls into this category, it’s important to know that there are options available to help you provide the rehabilitation services needed to your patients without getting buried under overhead costs and additional staff management.

Hiring a partner therapy services team can help reduce your overhead cost by not requiring additional staff to manage the rehabilitation section of your hospital. It will also open an additional market stream to draw new patients into your hospital to find treatment for their chronic pain. By partnering with a team of trained therapists who specialize in working with hospitals, you are creating a more cohesive patient experience and reducing the stress and overhead expenses that an in-house rehabilitation department would require. 

How to choose a partner therapy services team

At Alliance Physical Therapy Partners (Alliance PTP), we have more than 50 years of experience helping hospitals provide unmatched, cost-effective physical, speech and occupational therapy services for their patients. By partnering with our team of highly trained therapists, your hospital can gain from the following benefits:

  • Immediate access to a proven system of work in the therapy space
  • Added resources for recruiting top talent therapists
  • Turnkey solution to growing market share and improving performance

In addition to providing a more comprehensive patient experience for your hospital, our team of therapists will also bring a competitive marketing strategy to drive more patients to your hospital for our partnered services. We will work with you to ensure our marketing efforts are aligned with your goals and objectives.

To learn more about how your hospital can benefit from our partnership, contact Alliance PTP today.

Like other service lines, your therapy services program can benefit from focusing on quality improvement.

Why is quality improvement important in health care and therapy services?

By | Blog, Contract Therapy

According to the U.S. Department of Health and Human Services, quality improvement in health care can be defined as the systematic and ongoing efforts that lead to measurable improvement in service levels and the health status of targeted patient groups. For any hospital leader, the importance of these efforts should be clear in their ability to help improve the lives of as large a number of patients as possible. 

Since therapy services, including physical therapy, occupational therapy and speech therapy, play a key role in the recovery process for patients in a hospital stay, it’s important to ensure that any comprehensive quality improvement effort includes this area. To ensure the best possible outcomes from both a patient care and administrative standpoint, many of the most successful hospital programs employ the assistance of a dedicated therapy services organization. 

How a therapy services partner can help focus quality improvement efforts 

Quality improvement efforts should focus on the key areas of increasing patient care, improving processes, working as a team and using data to gauge results. For therapy services programs, leveraging the resources, expertise and experience of a dedicated partner can help with quality improvement in the following specific ways: 

  • More efficient workflows
  • Better data collection with upgraded software
  • Expanded service offerings
  • Training and development improvements 
  • Increased compliance support 

The answer to why quality improvement is important to health care can become much clearer by implementing these changes. Your hospital program can see increased patient satisfaction, increased revenue and decreased expenses, turning your physical, occupational and speech therapy services department into a positive contributor to your organization. 

Experience the Alliance difference for quality improvement in health care

Alliance Physical Therapy has spent decades in the therapy services sector. We’ve helped hospitals across the United States make the quality improvements they need to give their patients the level of care they deserve. If you’d like to learn more about how we can help your facility, contact us today. We’ll be happy to help you schedule an in-depth assessment to help you identify your top areas for quality improvement.

Creative Ways to Improve Patient Satisfaction

Creative ways to improve patient satisfaction for your hospital

By | Blog, Contract Therapy

Today, patient satisfaction is more important for hospitals than ever before. It can affect staff retention, malpractice claims and budgets, but most importantly, it should reflect a commitment to positive outcomes for patients due to excellent care. Improving patient satisfaction should be more than just inflating a number on a survey; it should truly be an effort to improve quality of life for the people under your care. 

To accomplish this, hospital executives should leave no stone unturned in their quest to improve patient satisfaction. This means being creative and exploring aspects of care that are outside the core hospital service lines, including physical, occupational and speech therapy services. 

How a therapy services partner can help improve patient satisfaction

Therapy services as a whole can be overlooked by hospital administrations due to the highly specialized nature of this field. Successfully managing physical, occupational and speech therapy programs requires navigating an array of unique best practices, regulations, accreditations and systems. However, hospital-based therapy services are absolutely essential to patient care, helping patients start the recovery process and resume basic activities early in the process. 

To help, a dedicated therapy services partner can assist hospitals in a number of important ways that can have a positive impact on patient satisfaction. These include: 

  • Training and development programs to help your team stay focused on a patient-centric approach
  • Proven systems of work that help a larger number of patients get the care they need
  • Strategic development to expand service offerings 
  • Recruitment support to ensure you attract the best talent

The right partner should treat you the same way you treat your patients: with clear communication and highly personalized solutions.

Alliance is passionate about exceptional patient care

If you’re looking for creative ways to improve your patient satisfaction, Alliance Physical Therapy Partners can help. For decades, we’ve been helping hospitals develop highly individualized action plans to improve patient satisfaction, decrease costs and increase revenue. Above all, we want to help you give your patients the outcomes and quality of life they deserve. 

Contact us today to schedule a comprehensive assessment of your program and discuss potential solutions that are right for your facility.