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Overcoming Rehabilitation Management Obstacles

Overcoming common rehabilitation management obstacles

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Hospitals of all sizes and in all locations face challenges delivering therapy and rehabilitation services to patients in the recovery phase of their stay. Whether they have just undergone surgery or require rehabilitation after a stroke or automobile accident, patients need to receive high-quality care to have the best chance of a positive outcome. 

However, a challenge that many hospital-based therapy and rehabilitation management programs face is achieving the level of care required on a cost-effective basis. There are many reasons for this and if you are looking for solutions, having a better understanding of the common obstacles can help you make a more informed decision about your therapy program. 

Difficulty hiring and recruiting qualified staff

A combination of factors such as an aging population, increased educational requirements and more people engaging in sports and high-intensity physical fitness programs has placed physical therapists in demand. Increased demand can make it difficult for facilities to find and hire qualified physical therapists. This is doubly true for hospitals in remote areas and/or smaller facilities with smaller budgets. 

Because physical therapists also have their own governing bodies for credentialing and education, it can be taxing on human resources departments in hospitals that may be more focused on hiring and recruiting physicians and nurses. Hospital recruiters can easily feel stretched thin and out of their element searching for physical therapists with the right education, credentials, experience and approach to caring for their patients. 

Staying compliant with a changing regulatory environment

Physical therapy and rehabilitation are unique fields with their own set of regulations and bylaws that providers have to adhere to. Compliance teams in hospitals often struggle to keep up with the requirements set forth by organizations such as the American Physical Therapy Association. In addition to the compliance needs of other departments and units, keeping your staff informed of any changes as well as making sure all of your therapists’ credentials are up to date and have received the latest required trainings can be another strain on your hospital’s resources. 

Documentation and billing claims

Therapy and rehabilitation management also have unique requirements for documenting the care being administered and in submitting claims to payers for reimbursement. If physical therapists in your hospital aren’t doing this properly, it can have negative effects from a revenue management and potentially a legal standpoint. 

This is yet another area where hospital administrations are often challenged due to the specialized nature of managing a therapy and rehabilitation program. Hospitals can find themselves with increased operational overhead, but still have efficiency problems due to a lack of specialization in this department.  

Performance management and program development

Achieving your goals for any program requires a continuous process of measuring, auditing, identifying opportunities for improvement or growth and implementing those changes. With many hospitals challenged to provide basic therapy services, rehabilitation management can become a day-to-day effort without much long-term planning or strategic oversight. 

The problem here is that it creates an environment where a downward spiral can occur. An underperforming area often does not receive the attention it deserves in a budget-conscious environment — which can cause it to have even more performance problems. In some cases, hospitals may even start to explore whether providing therapy services is worth it compared to referring to an offsite facility. 

Benefits of outsourcing your rehabilitation management services

The solution that an increasing number of hospitals are turning to is contract therapy services with a specialized therapy and rehabilitation management provider. This allows hospitals to tap into the knowledge base of a large firm that is wholly dedicated to the field of physical therapy. 

The right contract therapy provider can bring the following benefits to your hospital: 

  • A recruiting network of qualified and licensed physical therapists
  • An expert compliance team who is updated with the latest changes
  • Proven systems for workflow, documentation and billing that have received years of testing and improvement
  • Assistance with performance management, program development and marketing to keep your therapy unit growing at the same scale as your facility

With over 50 years of experience delivering in these areas, Alliance Physical Therapy Partners helps hospitals achieve their rehabilitation management goals.  

Alliance Physical Therapy Partners has proven experience

As a leading provider of outsourced physical rehabilitation, we work closely with our contract partners to build high-performing programs. Our rehabilitation management solutions include staffing, strategic marketing, program development and market share growth.

We also have a proprietary rehabilitation practice management program that easily integrates with all major electronic medical record systems to streamline your operation. 

We’re happy to help you learn more and assess the current needs of your rehabilitation program. Contact us today

physical therapy outsourcing Arizona

Top physical therapy outsourcing program in Arizona

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Physical therapy outsourcing can become a serious consideration for hospitals seeking to provide high-quality onsite physical therapy and rehabilitative services while meeting operational and budgetary goals. Many hospitals in Arizona are challenged to provide the level of care that patients deserve in an era of ever-tightening budgets and increasingly complex health care systems.

While delivering an inpatient physical therapy program can be highly beneficial to the recovery process, it can also come with many challenges that are difficult for certain hospitals in Arizona to meet. This can include maintaining proper staffing levels, remaining compliant with the best regulatory and billing practices and staying current with equipment and training.

Physical therapy outsourcing programs can help hospitals overcome these hurdles by providing a cost-effective solution that leverages the expertise and resources of a large, specialized organization.

Benefits a top physical therapy outsourcing program can provide

Alliance Physical Therapy Partners is a leading provider of outsourced physical therapy programs, bringing more than 50 years of experience to the table. We can help hospitals in Arizona with:

  • Staffing — We have relationships with top physical therapists to help make sure your facility can recruit and hire qualified talent at the right level.
  • Compliance — We have proprietary systems and proven work models that ensure your physical therapy and rehabilitation meets regulatory and billing standards.
  • Program development — We can assess your performance and recommend new offerings and market opportunities to help you stay competitive and increase revenue.
  • Performance management software — This tool can assist your hospital in managing therapy services’ performance in real time.

By outsourcing with a contract physical therapy provider, hospitals have the potential to achieve a high-caliber physical therapy program at a budget and administrative workload that is custom-tailored for any size facility.

 

Alliance provides an excellent outsourcing program for Arizona hospitals

If you’re an Arizona hospital considering the benefits of outsourcing your physical therapy services, Alliance can help you form a productive partnership. Our proven expertise and industry track record can keep up with the changes in this specialized field so your administration and leadership can focus on your core business. More importantly, together we can ensure that more patients have access to the resources they need for a healthy recovery.

To learn more, contact us today. We can provide an assessment of your current physical therapy program and provide solutions that are right for you.  

Physical Therapy Contract Services Indiana

Custom physical therapy contract services in Indiana

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For many hospitals in Indiana, delivering physical therapy and rehabilitation services that meet the needs of recovering patients while still being operationally efficient can be notoriously difficult. Physical therapy departments require a large administrative investment in the form of finding credentialed and qualified staff, maintaining staffing levels and staying updated on regulatory changes; all while continuously developing and expanding offerings as needed.

A solution that a large number of hospitals turn to is custom physical therapy contract services through a dedicated organization. By outsourcing these critical services, hospitals can leverage the expertise of a company that specializes in providing physical therapy and has a deep understanding of the unique challenges in this discipline. This allows for a high level of care that is custom-tailored to a hospital’s operational and budgetary model.

 

How a custom physical therapy contract service can work for your hospital

Hospitals looking for contract services have been turning to Alliance Physical Therapy Partners for decades for our industry know-how, our tested systems of work and our connections with highly skilled physical therapy talent. Here are just some of the steps we can take to create custom contract service that is right for facilities of any size and in any location, including Indiana:

  • Assess the performance of your current program compared to your operational and patient-care needs.
  • Collaborate to ensure staffing levels are being met
  • Assist with strategic marketing and program development
  • Provide proprietary systems to ensure compliance standards are being met
  • Improve patient experience through implementing the latest advancements in the field

We recognize that each hospital has unique needs for physical therapy and rehabilitation departments. This is why Alliance strives to create truly collaborative partnerships and services designed on a custom basis.

 

Alliance wants to help Indiana hospitals meet their physical therapy needs

Alliance recognizes the importance of driving top-quality care across all of your service lines. When you turn to us for physical therapy and rehabilitation services, you can trust that we’ll come with proven work systems, resources for recruiting the best therapists and proprietary programs that interface with all major electronic medical records systems. Our goal is to ensure the level of care your patients expect while helping you meet your operational and budgetary goals.

Contact us today to learn more about the advantages of working with us.

contract physical therapy

Three indicators that your hospital could benefit from contracted physical therapy services

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Many hospitals today are choosing to outsource their physical therapy and rehabilitation services with a contracted partner. Benefits can include reduced costs, increased revenue and, most importantly, a better experience for patients going through the recovery process.

In our modern health care environment, hospitals are under more pressure than ever to run efficiently. In an era of growing patient populations, rapidly changing systems, tighter budgets and emerging health concerns, hospital executives and administrations are often forced to make difficult decisions to deliver the level of care that is expected.

Onsite physical therapy programs are often difficult to maintain due to their unique operational and staffing needs that they bring. Before reducing the budget for your physical therapy and rehabilitation unit, or discontinuing it altogether, consider the potential benefits of working with a contracted physical therapy services provider, such as Alliance Physical Therapy Partners.

Here are three indicators that your hospital could benefit from our services:

 

  1. Difficulty recruiting and hiring qualified physical therapists – Hospitals in smaller markets and more remote areas often have a smaller pool of talent to choose from, especially when it comes to finding credentialed and experienced physical therapists. Working with Alliance means access to our connections with top physical therapy talent. We will ensure that you always have appropriate and qualified staffing levels.

 

  1. Your leadership is stretched thin trying to keep up with regulations and best practices for physical therapy – Managing a physical therapy program has different requirements than other departments in your hospital and keeping up with the industry can present an administrative burden for some hospitals. Alliance brings decades of best practices and tested systems of work that our partners can leverage so they can put their efforts into other areas.

 

  1. Challenges with documentation and billing reimbursements – If you’re relying on inexperienced physical therapists, or even other clinical staff, to document rehabilitative treatment on outdated systems, there’s a good chance you’re going to run into problems with compliance and reimbursements. Alliance offers our contracted physical therapy partners a dedicated compliance team who can help with documentation and billing practices. We have also developed proprietary rehab performance management software that is compatible with all major EMR systems.

 

Find out how Alliance can work with your hospital

If even one of these indicators is affecting your facility, there is a good chance we have a solution that fits your budget and patient care model. Contact us today for a performance assessment of your therapy program.

advantages contract physical therapy

Five advantages of contract physical therapy services

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Operating a hospital in today’s healthcare environment brings unique challenges to administrators and support staff. It can seem harder than ever to keep quality patient care as the central focus it needs to be while balancing operational and organizational requirements.

One important area that is difficult to maintain, particularly in small-to-medium sized hospitals, are inpatient physical therapy and rehabilitation services. While providing this care to patients is critical for the recovery process and can help prevent readmissions, it is also notoriously difficult to staff properly and can often be seen as nonessential compared to other units when it’s time for budgeting.   

Contract physical therapy services can provide a solution to this dilemma. By outsourcing physical therapy and rehabilitation to a specialized physical therapy provider, hospitals can still provide exceptional care to patients at a cost that can be fit to the budgets of hospitals of any size and in any location.

 

Why you should choose contract physical therapy services

Alliance is an industry-leading outsourced therapy provider with years of experience in helping hospitals provide quality care while achieving operational efficiency. To help you better understand the potential upside of contract physical therapy services, we’re sharing these five key advantages with you:

 

  • Reduced labor costs — Labor costs don’t always scale down for hospital therapy departments in lower volume facilities. By saving labor costs with outsourced physical therapy, occupational therapy and speech therapy, your budget can be reallocated to other areas.

 

 

  • Program development — Working with a dedicated physical therapy provider brings the opportunity for expanded offerings and new therapy programs to better meet patient needs.

 

 

  • Improved patient satisfaction — Our specialized focus and dedication to patient care can lead to higher patient satisfaction and better outcomes for your facility.

 

 

  • Strategic planning — We have the expertise and resources to help your program grow at the appropriate rate for your facility and budgetary needs.

 

 

  • Compliance strength — Alliance has a dedicated compliance team to ensure proper documentation, charting, coding and billing practices for better accuracy and a higher rate of reimbursements.

 

 

Trust Alliance for your contract physical therapy service needs

We bring over 50 years of hospital experience to our partners across the country who choose us for their contracted physical therapy and rehabilitation needs. To learn more about our therapy outsourcing solutions, contact us today.

In a Competitive Market, Differentiation is the Key

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In a Competitive Market, Differentiation is the Key

For the highest chances in receiving referrals, your potential sources need to quickly understand why your clinics are different from others in the market. One cannot assume that a referral source understands the unique qualities of your individual programs or your therapist’s specializations.

Physicians and their staff face incredible in-office pressure from sales reps, ancillary service providers, and others – so they need to hear specifics about why they should choose your clinic to care for their patients.

Here are four categories to consider in your value proposition:

  1. Unique qualities. What do you offer that no one else can? Be sure to share specific programs, data showing your outcome, maps, script pads, etc.
  2. Advantages. What do you do better than other providers? Do your best to convert the value of your products into financial results for your referral sources.
  3. Parity. Is there little or no difference between your clinic and your competition? Look for even minor differences that may add up to a competitive advantage. Like providing superior customer service in your clinics (locations, hours, products, front office support, etc.)
  4. Disadvantages. Are there areas in which competitors have an edge? Do some of your advantages offset these disadvantages?

Look for any gaps or weaknesses in your competitor’s products or services, especially when you offer a more complete package, more clinics, or if you have a better community reputation. What are the major strengths and weaknesses of your competition? How do they compare with your own?

To find out all this important competitive information by the following:

  • Go to your competition’s web page
  • Stop in and visit their clinics
  • Read the financial reports for publicly traded companies
  • Network with care managers, employers and insurers
  • Ask referring physicians why they might be referring to your competition
  • Attend local or statewide events where your competitors may be

Never overestimate or underestimate the competition. Even the best clinics and marketing leaders make mistakes that can be discovered.

While it is a mistake to overestimate the competition, it can be just as dangerous to underestimate them – this can cause us to sometimes take our own customers for granted. Our competition is going after the same market share we are, daily.

Physical therapy can often be viewed as a commodity – because physicians have heard the same things about our specialty year after year. If we ask questions, uncover needs, and differentiate our clinics – referral sources will better understand the unique offering we can provide and over time new patient volumes should increase significantly.

Top Challenges for Healthcare Leaders

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Top Challenges for Healthcare Leaders in the Upcoming Months

With healthcare constantly changing, healthcare leaders have many challenges they face on a day to day basis. In the upcoming months, top challenges you can expect to face include regulatory changes, rising healthcare costs and training.

Regulatory Changes

With constantly changing regulations and compliance measures including updates to HIPPA, CMS, and JCAHO standards, a committed compliance team is key.

Rising Healthcare Costs

Aggregate healthcare spending in the United States is expected to grow 5.8% annually, 1.3 percentage points above annual GDP growth, according to the Centers for Medicare & Medicaid Services.

Training and Education

Professional development and advancement are critical to providing top notch, individualized patient care and utilizing new technological advancements.

You don’t need to face these challenges alone! At Alliance Physical Therapy Partners, we provide comprehensive solutions for compliance, continuing education, and new program development, while delivering a return on investment that exceeds expenses.

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Building Winning Therapy Programs

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Here to Help You

Alliance Physical Therapy Partners works alongside our contract therapy management clients to build winning therapy programs. Our therapy management services include staffing, practice management and consulting services that enable exceptional patient care and outstanding practice performance. These results have led us to be one of the top 10 contract rehabilitation service providers in the US today.

1. Flexibility

Alliance Physical Therapy Partners provides flexible contract models to custom fit your needs, from comprehensive practice management arrangements to specialized performance management contracts.

2. Proven

With over 50 years of experience comes proven systems of work that blend expertise and technology.

3. Proprietary Software

AgileRPM is our proprietary software system that maximizes performance by making work more accurate, more efficient and ultimately, more profitable. Our software services improve operations and monitor each clinician’s effectiveness while providing instant access to performance reports.

4. Extensive Analysis

We preform an extensive performance/cost analysis to assess business is performance and how Alliance Physical Therapy Partners can help you.

5. Partner

Alliance Physical Therapy Partners is not just another cookie cutter therapy provider. We believe that working together achieves optimal performance and best results. Each day, we see that confirmed in the true partnerships we have with hospitals, therapy programs and patients.

6. Expertise

Let the experts in clinical operations, compliance and recruiting take that weight off your shoulders. Our expertise in managing referral processes, scheduling systems, documentation, compliance/charge capture training, performance reporting, audit systems and much more can enhance your therapy programs and earn you exponentially higher revenues.

Contact us today to schedule a therapy department assessment or to learn more about how Alliance Physical Therapy Partners can help improve your hospital therapy program.

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Attract Top Talent

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Attracting Top Healthcare Talent

With the increased challenges the healthcare industry has faced in recent years, staff acquisition and retention are more important than ever. The unemployment rate is at a 17-year low, which equates to a more competitive job market. Businesses are struggling to attract and connect with younger generations. Most healthcare facilities don’t have the resources or personnel to efficiently staff their departments. With other pressing demands within your organization, recruiting professionals is just not on the radar. So how do we solve this problem?

Social Media Pages

With social media constantly evolving and the usage increasing, many social media platforms are utilized, including accounts with Facebook, LinkedIn, and more.

Dedicated Recruiter

As a partner, you will receive a dedicated recruiter for building rapport and streamlining the hiring process.

Student Affiliation Program

Alliance Physical Therapy Partners offers a student affiliation program to connect with top graduating students nationwide.

Networking

Nationwide networking events through trade shows, job fairs and conferences are key for not only brand awareness and professional development, but also for recruiting professionals in the field.

Partnership

Partnering with Alliance Physical Therapy Partners, gives you immediate access to a wide variety of resources and a proven system of effectively recruiting professionals and top-level talent. The money invested into recruiting quality, long-term hires can help offset those costs and give you the ability to grow and develop new services for your patients. 

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Connecting with Your Referral Sources

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20 Creative Ways to Connect with a Referral Source 

To be a provider of choice, you must build relationships with your referral sources – existing and potential. You can capitalize on these relationships by focusing on some of the techniques below:

Keep the focus on patients

  • Ask for one patient to show what your clinic can do.
  • Provide a “clinic” for a certain patient population on-site at the physician’s office. You may be able to see a few patients on-site, and then transfer them to your clinic.

Out of the box ideas

  • Present an ergonomic in-service to a Primary Care office. Teach them proper sitting, typing and lifting techniques.
  • Shadow a physician in their office.
  • With your patient’s approval, attend a doctor’s appointment with them to discuss their progress. It is a great way to build a relationship with a physician.
  • Develop a precise rehabilitation protocol alongside a physician.
  • View a surgical procedure performed by a referring (or non-referring) physician. The operating room is the physician’s stage. Generally, they enjoy teaching others.
  • Have patients write notes to their doctors thanking them for referring them to your clinic.
  • Choose a “physician of the month” (nominated by their patients) and deliver a certificate or plaque.

Hosting your referral network sources

  • Invite a physician to your clinic to observe you treat. This works well with younger specialists who have never attended PT clinical, or with PCPs interested in learning more.
  • Hold an in-service in your clinic and invite a physician to speak to you on a specific topic or have a “Journal Club” meeting and ask a doctor to attend.
  • Set up an educational in-service for Physician office regarding a new physical therapy technique, a new program you are introducing or a general overview of the local PT market.
  • Sponsor a physician’s office staff meeting by supplying a location for the meeting, food, etc.
  • Participate in a Saturday morning injury call with an orthopedist.
  • Speak at residency meetings or in-services. Residents will someday be MD’s and will often end up in your community.
  • Invite residents to shadow you in your clinic.
  • Invite a physician to:
    • Consult with your clinic to develop a new program
    • Social or sporting events that you sponsor, or to a meal outside of the office.
  • Meet a physician outside of their office by participating in activities that he/she participates in or volunteers for. Examples may be running clubs, biking clubs, or other charitable organizations.

Building personal relationships with referral sources is key, and stepping outside of the box can be the edge you need to better connect with them. Learn about our many services for more ways to make your practice flourish.