All Posts By

Kaitlin Tobak

Improving your hospital rating

How a physical therapy partner can help improve your hospital’s rating

By | Blog, Physical Therapy Consulting Services

In today’s health care landscape, hospital ratings are more important than ever before. There are many different ways a hospital can be rated and many organizations that do the ratings, from private insurance companies to the U.S. Centers for Medicare and Medicaid Services. A high rating can lead to more patients coming to your hospital, help you attract better talent and increase reimbursements from payers. 

Among the many contributors necessary for a high rating is a quality physical therapy program. While it may be easy to overlook, key ranking factors such as patient experience and a low readmission rate can be directly impacted by effective physical therapy. That’s why for hospital leaders who are looking to optimize their rating, a physical therapy partner can be an enormous asset.

What is a physical therapy partner and how can they help?

A physical therapy partner is an organization with dedicated knowledge and experience in the physical therapy field. Where many hospitals may not have the specialized knowledge needed to efficiently manage a physical therapy program, these organizations can work with you to leverage resources and expertise on a level that scales to any size hospital. 

Here are just a few of the specific ways a hospital partner can help your hospital improve its rating: 

  • Streamline workflows to provide timely, patient-centric care
  • Provide compliance support to stay in line with industry regulations
  • Implement learning and development programs to promote patient safety and learn the latest best practices
  • Attract and recruit top talent with the right approach to patient care

A physical therapy department firing on all cylinders is an essential part of any high-rated hospital, and the Alliance Physical Therapy Partners team brings more than 50 years of experience to the table for any leader looking to build an effective program. 

Start your action plan with a detailed evaluation 

To identify the key areas of improvement for your hospital’s physical therapy department, contact us today. We’ll be glad to schedule an in-depth evaluation for your program and help you create an action plan to improve your hospital’s rating. 

Hospital Rehab Partner

A partner for your hospital’s physical therapy and rehabilitation services

By | Blog, Physical Therapy Consulting Services

As a hospital leader, you’re undoubtedly well aware of the difficulties that so often come with administering a physical therapy and rehabilitation program. Staying compliant with ever-changing regulations, keeping up with the latest advances in the field, and recruiting and retaining a high-performing team all require specialized knowledge and dedicated resources. With hospital budgets seeming to get tighter every year, it can feel particularly challenging to provide the care patients need on a cost-effective basis. 

Yet hospital rehab is an extremely important service line that helps patients recover from any number of injuries and conditions. Numerous studies have demonstrated that patients who receive physical therapy can benefit from stronger muscles, improved range of motion and increased blood flow that can all promote a faster recovery and improve long-term health. Receiving rehab in the hospital setting means patients can start to see these gains earlier in the recovery process. 

How a physical therapy and rehab partner can help your hospital

For hospitals that recognize the importance of high-quality physical therapy and rehabilitation, but face hurdles to managing their programs on an efficient basis, the right partner can be a critical ally. By leveraging the experience, concentrated expertise and resources of a dedicated physical therapy and rehab organization, hospitals can get the support they need for their therapy departments. This includes the following areas: 

  • Compliance support —Staying on top of the latest changes in the regulatory environment for physical therapy requires access to experienced professionals who can help you avoid penalties and increase reimbursements.
  • Strategic planning —By assessing your current offerings and patient population, a partner organization can help you expand your services to help more people receive the latest treatments. 
  • Recruiting and staff development — From access to top talent networks to implementing training programs, the right partner can help you build a high-performing team built for long-term success. 

At Alliance Physical Therapy Partners, we’ve been building decades-long relationships with hospitals across the country as we work to develop successful physical therapy and rehabilitation programs. We can help you improve patient experience, lower costs and increase revenue to make your physical therapy department a positive net contributor to your hospital. 

Reach out to learn more

Want to find out how Alliance can help you? Contact us today and schedule a comprehensive assessment of your current program with our experts. 

Hospital physical therapy partner

Partnering with experience for your hospital’s physical therapy services

By | Blog, Physical Therapy Consulting Services

Hospital patients need physical therapy. Whether a person is recovering from major surgery, traumatic injury, or a condition such as a stroke or heart attack, physical therapy helps patients start to heal and regain basic function. Delivering physical therapy while a patient is still under hospital care means starting this process as early as possible in the recovery phase. 

In fact, according to the American Physical Therapy Association, there is strong evidence that physical therapists play a key role in reducing costly hospital readmissions. What is just as true, however, is that there are significant challenges involved in properly managing a hospital physical therapy program and getting the results your patients and hospital require. As is often the case, there is no substitute for experience, which is why so many hospitals are choosing to partner with a dedicated physical therapy organization. 

What benefits can a hospital expect from a physical therapy partner? 

No matter the size, location or budget of a hospital, the patients who are admitted there deserve the same level of care. Successful physical therapy requires dedicated knowledge and resources that many hospital leaders are challenged to find access to. This is where an experienced physical therapy organization can help. 

Experience and expertise can help your hospital’s physical therapy department achieve these benefits: 

  • Efficiency — A larger-scale organization that works with hospitals across the country can develop systems of work that overcome common pain points in the delivery of physical therapy. This gives administrators the ability to help more patients with fewer resources. 
  • Increased revenue — Better care and fewer billing errors can mean increased revenue in the form of more patients helped and higher reimbursement rates. 
  • Decreased risk — Dedicated compliance support and better training and development can shield your hospital from regulatory problems and errors. 
  • More satisfied patients — It all comes down to helping your patients get the care they deserve. An experienced partner can help you hire, train and retain the best people while offering the latest treatments and services. 

Hospitals that work with Alliance Physical Therapy Partners can leverage decades of experience and gain access to industry-leading resources. 

Reach out to the experts in hospital physical therapy

The Alliance team brings more than 50 years of experience to the table, and we’ve been building success relationships with facilities across the United States. We’ve achieved the success we have by treating our partners like family and building unique action plans that scale to the needs of each hospital. 

Contact us today to find out how we can help you. We’ll be happy to schedule an assessment of your current program. 

physical therapy management

Immediate therapy management services tips your hospital should implement during COVID-19

By | Blog, COVID-19

The COVID-19 outbreak is changing the way the health care system functions, specifically the management of nonemergency, essential hospital services such as physical, speech and occupational therapy. Patients who require physical, speech and occupational therapy are often recovering from surgery or an underlying medical condition that caused a stroke or other trauma, putting them in a higher at-risk category for COVID-19 complications. Therefore, additional precautions must be in place to ensure that rehabilitation patients receive the treatment they need without risk of exposure to the novel coronavirus. 

According to the American Physical Therapy Association, there are specific guidelines recommended for physical, speech and occupational therapy services within an acute hospital setting, such as:

  • Hospitals should consider testing all physical, speech and occupational therapy patients for COVID-19 and separating them accordingly to reduce the risk of contamination from shared surfaces and airborne droplets.
  • Physical therapists working within the ICU should be specifically trained on how to handle the COVID-19 outbreak and appropriate protocol for reducing infection of themselves and their patients. 
  • Staff who are pregnant should avoid exposure to COVID-19. This includes regular testing of staff and patients and appropriate separation of the infected.
  • Avoid unnecessary review of patients diagnosed with COVID-19 unless clinically required due to significant functional decline.
  • All aerosol-generating procedures (AGPs) should be performed in a negative-pressure room or in an isolated environment with the staff wearing the appropriate personal protective equipment (PPE). 
  • When AGPs are required for a patient who has tested positive for COVID-19, the therapist must wear an N95/P2 mask, fluid-resistant long-sleeve gown, goggles or face shield, and gloves. It is recommended that hair and shoes are also covered to reduce permeation from airborne droplets.
  • All physical therapists should wear a high-filtration mask when in contact with a patient, whether or not the patient has tested positive for COVID-19. 
  • All staff should be trained in the correct way to wear and remove PPE, specifically face masks.

At Alliance Physical Therapy Partners, we have more than 50 years of experience working with hospitals to provide outsourced therapy services. We are here to help you create a safe and functional environment for your patients and staff during this COVID-19 outbreak. If you need assistance during this time, please contact our team today.

what is an outsourced therapist

What is an outsourced therapy partner?

By | Blog, Outsourced Post-Op Rehab

An outsourced therapy partner is someone who is outsourced by a company to provide rehabilitation services to the company’s patients. Many hospitals choose to operate their rehabilitation department by partnering with a team of outsourced therapy providers in order to provide treatment to patients while still keeping their overhead costs low. 

Specifically, smaller hospitals that do not have the financial or administrative bandwidth to hire several therapists opt for an outsourced solution that provides services to their current patients and establishes a new stream of revenue as the rehabilitation team also drives new patients to the hospital for treatment.

What are the benefits of choosing an outsourced therapy partner?

Physical, speech and occupational therapy is the key to moving your patients from treatment to healing, and it is a major determining factor for overall patient satisfaction. Hospitals that want to succeed must offer rehabilitation services to their patients. However, the overhead costs of hiring plus the administrative costs of scheduling and coordinating services with other medical staff and patients create a significant expense that most smaller hospitals cannot manage. 

Contact physical, speech and occupational therapy services allow hospitals to take advantage of the following benefits:

  • A greater comprehensive patient experience proven to increase your patient satisfaction rating
  • Reduced overhead costs by outsourcing labor
  • Lower administrative costs by allowing the outsourced team to be managed externally
  • A strategic marketing plan designed to bring more patients to our partnered services
  • Dedicated compliance and regulation officers to keep your physical, speech and occupational therapy services operating efficiently
  • Turnkey solution to growing market share and improving performance

Additionally, a successful rehabilitation service will reduce the number of costly readmissions to your hospital, as well as increase revenue by providing a new marketable service. 

At Alliance Physical Therapy Partners, we have more than 50 years of experience working with hospitals to implement teams of outsourced therapy providers in order to reduce the burden of cost and labor that smaller hospitals are faced with. To learn more about how we can help you improve your overall patient satisfaction rating, reduce costly readmissions and potentially increase revenue, contact our team today.

how to reduce overtime in health care

How to reduce overtime for therapy service providers in hospitals

By | Blog, Contract Therapy

While physical, speech and occupational therapy in a hospital is key to improving overall patient satisfaction, not all hospitals have the bandwidth to manage a team. The recruitment alone would increase your overhead expenses, and the manpower needed to administer schedules and coordinate services with physicians and nurses is more than what most smaller hospitals can leverage. What typically happens in these situations is that the team is understaffed and overworked, and the patients suffer because of it. 

Physical, speech and occupational therapy is often the last point of contact that a patient has on their treatment journey. So, if your staff is overworked and exhausted, your patients are going to notice. A recent study predicted that a lost patient due to dissatisfaction equates to roughly $200,000 in lost revenue during the lifetime of the one patient. Therefore, it benefits not only your therapists but also the long-term success of your hospital to make sure that your staff is not forced into overtime on a consistent basis. 

A therapy management services solution

By properly managing your patient therapy services department, you can reduce the risk of costly readmissions that threaten the stability of a small-budget operation. With Alliance Physical Therapy Partners, we can work with your team to implement and manage an outsourced team that adheres to your budget guidelines. 

Our therapy management services solution provides the following services to meet your operational challenges:

  • Auditing the performance of your current services and assessing the demand for future rehabilitation services
  • Determining the best strategy for growth and development, as well as measuring and tracking outcomes
  • Implanting leaders specialized in hospital rehabilitation programs
  • Staying ahead of regulatory changes and innovations and providing education as needed
  • Maintaining constant and effective communication with other hospital staff

Our team has more than 50 years of experience working with hospitals to implement successful rehabilitation programs to help increase patient satisfaction. To learn more about how our services can help reduce recruitment issues and decrease overtime needed to cover patient care, contact us today.

physical therapy resources

Three therapy management resources your hospital needs to succeed

By | Blog, Occupational Therapy Management

Physical, speech and occupational therapy are the services that bridge the gap between treatment and healing, and they complete the comprehensive patient experience that renders high patient satisfaction ratings for hospitals. Rehabilitation is a necessity to long-term hospital success. Because of this, it’s important to make sure that your physical, speech and occupational therapy department is equipped with the resources needed to succeed. 

Take a look at these three resources your hospital can begin implementing in order to increase patient satisfaction and protect the longevity of your hospital. 

  1. Outsourced therapy services —For many hospitals that struggle with the financial and administrative bandwidth to add a physical, speech and occupational therapy ward, outsourced services are the answer. This outsourced service allows you to create a comprehensive patient experience and open a new marketing strategy to drive patients to your physical, speech and occupational therapy services. 
  1. Therapy services consultation —A therapy services consultation will allow you to work with an expert in hospital-based physical, speech and occupational therapy practices to measure the efficacy of your services. A consultant can help determine your needs from an administrative and budget perspective and then help you design a physical, speech and occupational therapy service that meets those needs, whether in-house or partnered with an outsourced service.
  1. Patient experience evaluation — Because physical, speech and occupational therapy is so closely tied to the overall patient experience, a consultant can help evaluate your current patient experience in order to improve your ratings. Not only can this therapy management resource help you analyze your patient wait times and scheduling issues, it is also an effective method of patient communication that empowers patients on their journey to wellness. 

At Alliance Physical Therapy Partners, we have more than 50 years of experience working with hospitals to design and implement optimal physical, speech and occupational therapy solutions. Our outsourced services have been shown to reduce overhead expenses and increase profitability for hospitals. To learn more about the physical therapy resources we can offer your hospital, contact our team today.

outsourced therapy companies

Finding the right outsourced therapy services company to partner with your hospital

By | Blog, Outsourced Post-Op Rehab

One of the biggest obstacles that smaller hospitals face when it comes to offering physical, speech and occupational therapy to their patients is overhead cost and administrative hours to manage this additional team. In truth, many hospitals opt to not provide this service, which has been shown to break the comprehensive patient journey and reduce overall patient satisfaction. 

Physical, speech and occupational therapy are the services that bridge the gap between treatment and healing. As a medical provider, you want to walk with your patients from start to finish — treatment to healing — to make sure they are back on their feet. When this walk is interrupted due to budget and manpower limitations, the patient experience suffers. 

This is why many hospitals are choosing therapy services companies to partner with in order to continue that patient care without taking on the overhead expenses of hiring more staff. So, how do you know which outsourced therapy company to choose? Look for these three factors when making your decision:

  • Proven track record — Is this outsourced therapy company used to working with hospitals, and are they familiar with the nuances that come with hospital regulations?
  • Partnership —Are they providing marketing efforts that align with your overall goals to help bring your hospital new patients, or are they only benefiting from the patients you provide to them?
  • Profitability — Does their plan increase your bottom line, or is it ultimately going to hurt your revenue, despite improving your patient satisfaction rating?

At Alliance Physical Therapy Partners, we have more than 50 years of experience partnering with hospitals for outsourced therapy services. Some of the benefits of working with our outsourced therapy company include:

  • Increased patient satisfaction rating
  • Reduced administrative costs by outsourcing labor
  • Aggressive marketing plan to drive in more patients 
  • Immediate access to a proven system of work in the therapy space
  • Added resources for recruiting top talent therapists
  • Turnkey solution to growing market share and improving performance

To learn more about how our outsourced therapy services can help you improve patient satisfaction ratings and overall profitability, contact us today.

physical therapy consult

What can a therapy services consult do for my hospital?

By | Blog, Contract Therapy

Providing physical, speech and occupational therapy services in your hospital has been shown to improve the overall patient satisfaction rate of your hospital. And because patient satisfaction ratings are directly tied to the success of your hospital, it’s important to consider whether physical, speech and occupational therapy services are something you can include in your patient care. 

For many larger hospitals, an in-house rehabilitation team is a necessity. However, for smaller hospitals, the overhead cost and administration needed to manage an additional team is limited. Therefore, many smaller hospitals are faced with the choice of improving their patient satisfaction at the detriment of their profitability or continue at a lower satisfaction rate and risk long-term profit and stability loss. Neither option is flattering. 

The best of both worlds

Working with a therapy services consultant can help you find a solution that provides physical, speech and occupational therapy services to your patients without adding additional administrative and overhead costs. At Alliance Physical Therapy Partners, we have worked with hospitals for more than 50 years to find customized solutions to fit their needs. Our outsourced physical, speech and occupational therapy services offer the following benefits to smaller hospitals who are not able to hire an in-house team:

  • A greater comprehensive patient experience that will help improve your patient satisfaction rating
  • Reduced administrative costs by outsourcing labor
  • A strategic marketing plan designed to bring more patients to our partnered services
  • Immediate access to a proven system of work in the therapy space
  • Added resources for recruiting top talent therapists
  • Turnkey solution to growing market share and improving performance

We can schedule a consultation with your team to review your current patient journey and administrative/budget factors and help you find a solution to fit your specific needs. Contact us today to schedule an initial consultation with our Alliance PTP team.

improving patient satisfaction in healthcare

One proven strategy for improving patient satisfaction in health care

By | Blog, Contract Therapy

Patient satisfaction is directly tied to the success of a hospital. In a study conducted by the Journal of Cutaneous and Aesthetic Surgery, it was noted that patient behaviors when choosing a hospital for treatment mimicked consumer behavior patterns. It was also noted that patient satisfaction impacted the financial stability of the hospital through the following ways:

  • Satisfied patients will likely return for treatment throughout their lifetime, as well as refer friends and family to your hospital.
  • They are less vulnerable to price changes.
  • One lost patient due to a poor experience can equate to over $200,000 lost in the lifetime of the patient.
  • Satisfied patients are less likely to pursue malpractice lawsuits.

Despite the importance of patient satisfaction to the success of a hospital, many hospitals still struggle with improving their overall patient score. Often, this is due to a lack of manpower and resources to devote to correcting the areas in the hospital that matter most to patients, such as wait time, check-in experience and operational efficiency. 

Consider the overall patient journey

One of the best ways to improve your patient satisfaction score is to consider the comprehensive patient experience. Your hospital may be good at offering treatment to a patient, but are you there with the patient through the entire healing process? One big area where this falls short is in hospitals that do not have physical, speech and occupational therapy services on-site. 

Many patients require physical, speech and occupational therapy to rehabilitate after surgery, and we have proven stats that show an increase in overall patient satisfaction when you can walk with each patient through the rehabilitation process. If budget and administration limit your ability to hire an in-house team, consider using  to offer the same level of care to your patients for a lower overhead cost. 

Our team at Alliance Physical Therapy Partners has more than 50 years of experience partnering with hospitals to provide valuable outsourced therapy services. Talk to us today about how we can help you improve your overall patient satisfaction score without sacrificing your profit and administrative manpower.