Month: January 2022

You are offered two very different types of bicycles and you are asked to choose one. Which one would you decide to choose? The analogy of the two different bicycles is used here to describe two different employment scenarios for a clinician.

I used to think the hardest task a manager had to perform was terminating an employee as a result of their poor performance or inappropriate behaviors. Now I know that not terminating an employee that should be is a harder choice.

To grow our business we must understand what drives patient satisfaction. Satisfied patients are more likely to return to our clinics and recommend friends and family.